Amadeus is a leading provider of cutting-edge solutions for the global travel industry. Through travel agents, search engines, and tour operators, its technologies connect customers to airlines, airports, hotels, cars, and railways.
Amadeus needed to migrate HotSOS, its hotel management system, to a new advanced platform.
Develonica has built a suite of HotSOS (Hotel Service Optimization System) applications, including a modern HTML5-based user interface for hospitality applications and several mobile apps to support a subset of hotel management functions. Ir also provides maintenance, support, and improvement services for these products.
The web and mobile applications supplied by Develonica have significantly reduced Amadeus’ IT maintenance costs. They also save millions of dollars by reducing the number of guest incidents and increasing customer retention.
Develonica’s development resources and approach have been key to the success of our long-term partnership in delivering efficient products to our clients!Luis C. Segredo, Executive Vice Presiden, Amadeus Group