Company

John Hancock, a US insurance company, asked us to build an automatic customer notification system.

Challenge

U.S. law requires all companies to advise their clients of material changes in location, management and so on. With over a million clients and lack of automation, our client found such notification a costly proposition.

Solution

Our PHP developers have built a system that reacts to changes by creating a printable file based on a preset template and generates a database of customers who should be notified.

Result

The new system is fast and trouble-free. In addition, paperless notification will be saving the client an estimated million dollars a year or even more.

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