OTP Group – Testing the Smart Bank mobile app

Company

OTP Group — is one of the largest financial institutions in Central and Eastern Europe, which has subsidiary banks in Hungary, Croatia, Serbia, Slovakia, Ukraine, Bulgaria, Montenegro, Russia.

Challenge

OTP Bank needed to test the performance of the developed Smart Bank mobile app in compliance with the requirements, and check its functionality, the design and graphical standards, and the usability of the app. Develonica had to perform manual functional testing of the Smart Bank mobile banking system using iOS and Android platforms.

Solution

Develonica chose HP ALM as its primary tool. Develonica's test engineers performed manual testing on the most popular mobile devices: iPhone 4, iPad 2, Samsung Galaxy Tab2 Tablet PC, HTC HD2, Samsung Galaxy SII GT-I9100, iPhone 5.

Result

The manual testing process identified about 40 defects that had not been detected before.
The outcome of this testing allowed us to effectively identify all problems with the functionality of the application and fix it.

Manual testing performed by Develonica made it possible to promptly discover and resolve functional problems in the system prior to its installation at the Bank.

Ivan Gladnev
Head of testing and quality control department

otp bank logo